Integration Services

At Sanforce, we do not merely install equipment; We believe in seamlessly integrating the new components into the existing customer environment. At Sanforce, all integration services are considered projects.

A project must be first carefully designed, planned and detailed. The most common causes of project slippage are excessively optimistic estimates and incomplete plans. Project control and tracking helps to maintain realistic goals, update plans, and generate corrective actions to keep the project on schedule, even when the inevitable or unexpected occurs. Sanforce attempts a proof of concept of any uncertain designs in its lab before the beginning of a project. This avoids most compatibility and configuration issues during implementation.

The second component of the total solution from Sanforce is timely execution of installation, moving and reconfiguration services. Sanforce will provide the required experienced and certified engineers to carry out the move of the specified networking gear. The final component of the Sanforce solution is the post sales support through Managed Services. Sanforce provides several levels of support, including:

• Telephone support with next business day replacement on all hardware.
• Telephone support without hardware replacement.
• On-site monitoring and Managed Services support.
• The Sanforce solution provides “best of breed” services: design, on-site installation, integration, network management and post-sales support.