Technical Assistance Center

Sanforce's Technical Assistance Centers (TAC) will provide 24x7x365 coverage.

This center is the focal point of contact for post-sales technical and network-related questions or issues. TAC will create a Service Request (SR) number and manage all aspects of the SR until it is resolved.

As the network evolves in response to business demands, Sanforce's TAC helps accelerate business success while controlling costs. With this offer, Sanforce furthers its commitment to providing service and support that help customers and partners.

Sanforce's TAC engineers are highly qualified engineering professionals. Available via Web or telephone, TAC engineers offer advanced technical counsel and customer support across a broad range of advanced technologies.

Sanforce is committed to continuously evolve and develop service programs and business practices to meet the unique needs of each customer. As a leader in the Service Provider industry, we strive to be a long-term service partner that exceeds your expectations.